Privacy Policy
Pro Crew LLC
Effective Date: 12/12/2024
1. Introduction
At Pro Crew LLC (“Company,” “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect the personal information of our customers (“you” or “your”) in accordance with the laws of the State of New Jersey and applicable U.S. federal laws.
By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
2.1 Personal Identification Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (such as credit card details)
- Other information you provide when contacting us or using our services.
2.2 Automatically Collected Information
When you visit our website, we may collect certain information automatically, including:
- IP address
- Browser type and version
- Device type
- Pages you visit on our site
- Time spent on our site
- Referring website addresses
- Cookies and similar tracking technologies (see our Cookie Policy).
2.3 Sensitive Information
We do not collect sensitive personal data unless necessary for specific services (e.g., in the case of appliance repair where relevant product serial numbers might be involved).
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 To Provide Services
- To process orders and provide our Air Duct Cleaning and Appliance Repair services.
- To communicate with you regarding service appointments, updates, and customer support.
3.2 To Improve Our Services
- To analyze website usage and improve the functionality of our website and services.
3.3 For Marketing and Promotions
- To send you promotional emails or newsletters (with your consent, where required by law). You may opt out of these communications at any time.
3.4 For Legal and Compliance Purposes
- To comply with applicable legal obligations and resolve disputes.
4. Sharing Your Information
We may share your personal information in the following circumstances:
4.1 Third-Party Service Providers
We may share your personal information with third-party vendors, such as payment processors, email service providers, and others who help us deliver our services.
4.2 Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid legal requests by public authorities (such as a court order or government agency).
4.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.
5. Cookies and Tracking Technologies
5.1 Cookies
We use cookies to enhance your experience on our website, analyze usage patterns, and personalize content. Cookies are small files stored on your device that help us remember your preferences and improve website performance. You can control cookie settings through your browser settings.
5.2 Other Tracking Technologies
In addition to cookies, we may use web beacons and other similar technologies to track user behavior on our site.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Security of Your Information
We take reasonable measures to protect the personal information you provide to us, including using encryption and secure servers. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
8.1 Access and Update Your Information
You have the right to access, update, or correct the personal information we have on file. You can do so by contacting us using the contact information below.
8.2 Opt-Out of Marketing Communications
You may opt-out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
8.3 Delete Your Information
You may request that we delete your personal information, subject to any legal or contractual obligations we may have.
8.4 Do Not Track Signals
We currently do not respond to “Do Not Track” signals from your browser.
9. Intellectual Property
9.1 Copyright and Restrictions on Use
All content on our website, including text, images, graphics, logos, videos, and other materials (“Content”), is the property of Pro Crew LLC or its licensors and is protected by copyright laws. You may not copy, reproduce, distribute, modify, display, or otherwise use any part of the Content for commercial purposes without the express written permission of Pro Crew LLC.
9.2 Prohibited Actions
You are prohibited from copying, reproducing, modifying, distributing, transmitting, displaying, or creating derivative works from any part of our website or its Content without our prior written consent.
10. Children’s Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. When we update the policy, we will post the new version on this page and update the effective date above.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Pro Crew LLC
Email: [email protected]
Phone: 8444969969
Address: 575 Easton Ave, Somerset NJ 08873